Our Story

Carly Susic assistance with the sale of my house was extraordinary. Every detail was anticipated, well covered and the whole potentially emotional process was a seamless and successful one. Her experience, thoroughness and professionalism was greatly appreciated – thanks Carly!

Amanda H
Bentleigh

Dear Michelle. I am writing to thank you for your assistance with the recent sale of my house.
It was a great pleasure to work with you. I wanted to work with an advocate to reduce the stress of trying to sell my home and make all of the decisions alone and I am glad I make the decision to work with you. It really helped to have someone who I knew was on my side to talk to and I appreciated your understanding, warmth and solid advice. It made a potentially very challenging time much more pleasant and easy. I would happily recommend you to anyone thinking of working with an advocate and I wish you all the best in the future.

Margaret P
St Kilda

Dear Carly, You are such a good advertisement for your profession. Thank you for your skill, judgement and integrity. (Oh, and for all that running around). All I can do now is refer, but that is a compliment. 

Gabrielle H
Port Melbourne

Well in the calm after the storm, both Nicole and I are feeling very happy about our recent purchase. We both very much appreciate the hard work and professionalism that you showed. For us it is a great outcome and we feel like we have got the right next house for us at a price that was realistic for the area. One of the best aspects of our dealings with you was that we could tell early on that this process was as much about you talking us down from the wire and not buying houses that were not right – this gave us great confidence that we were getting professional and impartial advice and that for you it was not just about getting us the first available sale.

Simon & Nicole H
Bentleigh

Dear Carly. Thank you so much for all you have done for us – for our questions speedily answered together with your quiet advice and especially for your patience.
All of this has resulted in finding us a good rental and finally a beautiful home.

Margaret and Denis D
Mornington

Result at last Carly. Thanks for your very professional advice and support, will keep in touch for settlement.

Judy H
Hampton (Selling), Mentone (Buying)

I placed my Melbourne property on the market via a well known and reputable agency in 2013. Unfortunately it didn’t sell at the time and I felt that it would be wise to have a vendor’s advocate by my side the next time I listed it. I met Carly in February this year (2017) and I held on to two of her recommendations; ‘trust the auction process’ and ‘sell when you feel ready.’ I appreciated Carly’s easy-going style and decided to list for a May auction. She informed me what to expect during the campaign and was a real support when I needed to bounce ideas or concerns off her. My house sold for $325K above reserve on the day of the auction itself. I am thankful for Carly’s professional help and highly recommend her in this service.

Veronica S
Doncaster

I wanted to sell my house but the prospect of selecting, marketing, negotiating put me off. On the recommendation of a business acquaintance I asked Carly Susic to be my vendor advocate. The result was excellent. Ms Susic outlined the process to me and worked through it as if to a project plan. Throughout, she advised, suggested and listened. She reported progress and milestones. I did none of the running around. Ms Susic did it all. Best, I sensed I was dealing with an ethical professional.
The experience was calm and the outcome successful. So much so that I’ve recommend Ms Susic to a family member looking to sell.

G Hickey
Docklands and Kew

Carly’s expertise and professionalism were invaluable in securing a property for us recently. The peace of mind that Carly offers to her clients is second to none – her local knowledge, and desire to achieve the best result for her client, meant she completely exceeded our expectations. We would definitely recommend, and use Carly’s services again in the future.

Carsten and Melissa
Cowes

Carly was nothing but helpful when I approached her to assist us in buying our property. This was our forever home and we knew we wanted professional advice and assistance to get it absolutely right for us! We found Carly took the initiative from the outset by gathering as much information on our desired property and the surrounding areas. She then prepared a detailed properly report of sales in our particular area of choice. This was really helpful and cemented our view on the area we wanted to buy in. We were looking for a particular lifestyle which Carly’s report mirrored. Carly ensured that she was with us for any property viewings, grew the relationship with the selling agent and provided valuable feedback on some things we hadn’t considered or even taken notice of. We very much let this purchase be ruled by our hearts and Carly kept our feet firmly on the ground to prevent us from making any major decisions without using our heads! We couldn’t wait until the auction to buy our home as we were so keen and 2 days before the auction Carly negotiated on our behalf with the vendors to secure our dream house! Even on settlement day Carly made sure she was in the loop of communications to ensure the day ran as smoothly as possible. Carly still touches base now and again to make sure we’re doing ok and we are! We’re now thinking of investing in more property and are very much looking forward to working with Carly again.

Stuart and Michelle
Mordialloc

Engaging Carly to find us our family home was the best decision we have made….ever! Her professionalism on the one hand and her down to earth, friendly nature on the other, made her the perfect ally when taking on the monumental mission of finding a family home with a three and six year old in tow. She went above and beyond her scope of work. Not only was she our ‘buyers agent’, attending open for inspections, speaking to frustrating and sometimes cunning real estate agents and then translating it to the ‘truth’ and protecting us from the shameful practice of under quoting that is so prevalent in Melbourne; She also organized trades for us, spoke to the council about overlays and building restrictions, looked after our kids when we needed 20 minutes of quiet to think, and sat with us, just listening to my verbal diarrhea about everything and nothing when it was crunch time to make an offer. She just did whatever had to be done and she always did it with a smile and warmth. Not once did we ever feel pressured to make any decisions and there was always transparency and most importantly all the information we needed to make an informed decision.

Ramya and Justin
Bentleigh

Michelle. You knew exactly what I was looking for even when, at times, I wasn’t so sure myself! Every one of your messages ended with “Call me if you need to chat about anything” This meant you were the first person I contacted if I needed someone I could trust to advise me about any of the many new situations I was presented with. Your advice was always thoughtful and you were on hand anytime I needed it. Without your assistance I have no doubt I would still be renting and spending my weekends looking through places that were never going to sell within my price range. Thank you for your personal, yet highly professional, service.

Paula
Glen Iris

I would like to express my gratitude for all the hard work Carly put into selling my home. Because of Carly excellent knowledge of the real estate business & the Melbourne Market, she was able to negotiate all aspects of selling my home. This made it totally stress free for me! Carly kept me informed of all developments along the way. Her diligence, pleasant and professional conduct throughout my campaign, made the whole experience stress free and enjoyable. Carly helped me achieve a fantastic result on auction day.

Angela and John
Moorabbin

Dear Carly. Thanks for your valuable support throughout the purchasing of our new home. It took all the stress away from us as we knew we were in capable hands.

Shirley & Roger H
Rosebud